I set the direction, analyse the evidence and do the work. There is no layer between the person you speak to and the person making changes to your search strategy.
I track what the major AI systems cite daily for my clients. That gives me observations to investigate, not a formula for getting recommended. Answers can change between runs, models and locations; a competitor appearing once is not a reason to rewrite your whole site.
You also get a customised portal — set up with the KPIs and data we agree, everything benchmarked, tasks and reporting videos all in one place. Organised historically, so you can see what's working, what we're still learning, and what hasn't lifted yet. That last category exists — it depends on your niche, and I'd rather show it than hide it.
My job is to identify a useful next step: fix a crawling issue, clarify a service page, improve an inconsistent business profile, or develop content that answers a genuine buying question. AI search belongs alongside technical SEO, content and reputation — not in a separate box.
There's never a guarantee of citations, rankings or recommendations — from anyone. What this is really about is doing the things your competitors aren't doing yet. The clients of mine who got moving on this in 2025 are now seeing the benefit; I'm hearing a lot of panic from business owners who didn't.